KN
Kapil N
1 reviews | Active since Jul 2009
20 Dec 2018, 10:35
Black Friday- no stock
I have signed for 3 contracts on the black friday deal for business at mtn Newtown junction mall. Its close to 1 month now, and we didnt recieve the devices or sim cards... Went to follow up last week, and was told the devices are out of stock. Surely in a week stock should have arrived??? Also no communication at all!
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MTN South Africa's replyOfficial
20 Dec 2018, 13:31Good day Kapil,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated to the said branch. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated to the said branch. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
MTN South Africa's reply20 Dec 2018, 13:31
Official
Good day Kapil,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated to the said branch. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been escalated to the said branch. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.