Black Friday Nightmare

<p>On black friday i called MTN direct to sign up for the black friday promotion. The call centre agent, mr Johan janse van Niewenhuisen suggested a package and i was approved and received the sim card and then waited. After a week i called when i still did not have the data or minutes. I then started calling almost daily since. <em> </em>I have since been told that the package as suggested by the agent does not qualify for the black friday prmotion. I have spoken to one of the supervisors, Ms Green, who said that the relevant supervisor would review the call recording, then migrate my contract to a contract which does qualify. Every time i called i am promised that somebody would call me back, BUT NOBODY EVER DOES. Could you please tell me what to do, because i am now stuck with a contract which is useless to me without the minutes and data, i simply do not want this contract without the data and the minutes.</p>