SC
SASH C

1 reviews | Active since Jan 2016

06 Dec 2016, 16:33

BLACK FRIDAY DEAL STILL NOT ACTIVATED

<p>Its almost 2 weeks after the black friday deal and mtn cannot give me a sim card and activate it. i stood 6 hours in the que and despite many calls and visits to mtn store still no joy. I really expected much classy, proffessional and effecient service from mtn. Clearly customer satisfaction is not on your priority list. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Dec 2016, 22:16
Official

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Please be advised that this has been escalated to the relevant management team for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***