1 reviews | Active since Dec 2016
Black Friday deal or Black Friday *****?????
<p>I recently upgraded on the 25th of November a day more commonly know as the memorable Black Friday and was promised 50Gb plus 10000 mtn to mtn minutes.</p> <p>I was promised Pro Rata data and minutes until my next scheduled data and BOOM, nothing. </p> <p>My normal upgraded package came through on the 11th of December </p> <p>Today is the 21st of December. And still.. </p> <p>NOTHING. </p> <p>I've received COUNTLESS reference numbers promises and false hopes. </p> <p> </p> <p>disgusted, frustrated, annoyed</p> <p> </p> <p>MTN GET YOUR ACT TOGETHER. </p>
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Siphumezo
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Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***