Black Friday deal not adhered to false advertising
<p>mtn had a deal for Black Friday I app**** online within the applicable time period I have a screenshot of this as proof </p> <p>3 weeks later mtn conviently have not contacted me regarding my application I contacted them on Facebook and was promised a phone call from thier sales division to date no one has called me I was then told to contact them and upon calling thier sales department I was told they would look for my application and call me back well that was 3 days ago , I am a vodacom subscriber one would think mtn would jump at the opportunity for new business how ever they have not adhered to the deal advertised officially by clearly ignoring my application , this is in fact false advertising and my next step provided they do not address this matter is to file a charge of false advertising through CPA </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
To date no one has called me mtn are a bunch of ***** , CPA charge to follow , false advertising
To date no one has called me mtn are a bunch of ***** , CPA charge to follow , false advertising
