Black Friday deal.. contract rejected???

<p>On Friday 25 November 2016 I app**** for a contact to take advantage of MTN black Friday special (50GB per month extra). All seemed to go OK and I was told by Edna, the agent, that a sim would be delivered to me and I must have a copy of proof of residence and my ID ready. She confirmed that I had taken the sim only deal at R150 per month and spelled out what I would recieve with the contract (200 minutes, 200MB, extra 50GB data per month etc. etc. etc.).</p> <p>So, I waited a few days for the sim to arrive but it did not.<br />On the Wednesday I called the call center and was told that the application was incomplete (or something like that) and that Edna would be emailed to sort it out and would call me. I waited for the call but did not recieve any. The following day (Thursday) I called again and was told Edna would contact me.</p> <p>Edna did finally call me and said she "meant to call" me the other day. Apparently my contract was rejected for some or other reason (she said something about "suspected" *****) and it must be my credit rating, I should call the credit bureau to see why.</p> <p>I did contact ITC and found my credit rating is 100% with zero issues.... I called the call center again but have had no response again...</p> <p>My question/issue now, is why was the application rejected and why was I not notified? If there was an issue which I could have fixed/sorted out, I would still have been able to take advantage of the deal as it was available again on the following Monday.</p>