Black Friday Deal

As an MTN subscriber, I am very disappointed in the provider for the service that I have received. On Saturday the 25th of November I visited the MTN store in Cascades PMB to apply for the sim only data special. Even though I currently have 2 contracts with MTN I took the time to get all the required documents. I was in the store for an hour and a half only to be told by the manager that they tried many times but it failed with an error that my credit rating was bad. Since then I did a credit check and have a rating of 6.8 out of 7 with no judgments. Basically he was talking a load of bull. I then called MTN on the 27th of November and app**** over the phone. The operator said she will send me an e-mail for all my documents. I waited till the next Monday thinking that they were busy with all the applications. I called back only to be told that Roto who I dealt with will call back which she didn’t. I called back on Tuesday and managed to get a hold of her. She insisted that the mail was sent by her supervisor. I asked her to please forward that mail to me. This is what their response was “Apologies for the inconvenience, Kindly note that the emails was sent to you on the 27th November 2017 unfortunately we have just notice that the email address was incorrect as per the attached “ They then said that they apologies but cannot do anything to give me the deal. Really disappointed in your service. I will now cancel both my contracts and port to VODACOM