CB
Chris B

1 reviews | Active since Jun 2018

11 Jul 2018, 20:38

Black Friday data deals

I app**** for a black friday data deal in November 2017 . I am still waiting for my data Mtn give me 10 GB anytime and 10 GB Night express It is supposed to be 20 GB anytime and 10GB Night express I made hundreds of calls and e-mails . But they just give me the run around

0
Replies (2)
MTN South Africa
MTN South Africa's reply12 Jul 2018, 11:31
Official

Thank you for your post.

We apologize for the inconvenience that you have experienced with our deliveries. We completely understand the frustration it has caused.

Kindly note the account has been assessed of which we can see that the data share option is active and there are 5 numbers linked to your number.

To view the numbers active on the data share service, please download the MyMTN app and go to the MTN services under the left tab to verify the details and to deactivate the service as all promotional data was loaded from the time of inception.

Let me assure you that we highly value your time and our business relationship. We will strive to ensure that this error is not repeated in the future.

Thank you,

Warm regards,

Kevin.

Best regards,

CB
Chris B's update12 Jul 2018, 13:16
Reviewer Update
Hi Kevin So on the 14 of the maand when I get my data I will get 20 GB anytime data and 10 GB Night express Thank you for coming back to me