1 reviews | Active since May 2015
I've been with MTN for almost 10 years now. Starting from last year and until now I began to have really bad issues with MTN data charges...I normally pay contract price of R450-R600 p/m and all over sudden my charges spike up to R2000-R3000 p/m and all contributed by data costs! I am experiencing this unusually high spike of data charges for almost a year already, for couple of months it can be all fine and then all over sudden I receive shocking invoices!!! I did report this to MTN, I spent hours in store and talking to call center. But everything that MTN did is suspended my phone number and blamed it all on me. I was pressurised to pay out all the ridiculous data charges to MTN and carry on thinking I am along in this trouble! <br> <br> Until I saw this article [URL Removed] on News24 that clearly states numerous MTN customers complain about unusually high data charges on MTN! Meaning MTN shamelessly overcharging its loyal customers!!!<br> <br> I demand that MTN reimburses me R10 000 I've overpaid them as well as my Balance Due for May that is R1700 and also Current Spend that spiked almost R1300 already. <br> <br> Regards,<br> Julia
Best regards,
Best regards,
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