cN
charmaine N
1 reviews | Active since Jun 2016
20 Dec 2016, 12:57
BIS NOT ACTIVATED
<p>On 18 December I purchased BIS for my prepaid blackberry phone. Uptil now the account is still not activated. Yesterday I called the call centre on 808 I spent more than an hour on hold when I finally get a consultant they transfer me to 173 from 173 they transfer me back to 808. </p> <p> whats going on? should i consider changing my service provider?</p> <p>Also note that I have 2 mtn contract with you guys.</p> <p>The service I received is pathetic and it seems like you employ *********** staff.</p> <p> </p> <p>My reference is 1 - ********** 9, the cell in question is 078 ********** .</p> <p> </p> <p>You can call me on my contract number 073 ********** .</p>
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MTN South Africa's replyOfficial
20 Dec 2016, 13:10Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we are unable to see the info provided by you as the site as protected your contact details. Please enter your details under the review section so that we may assist further.
Regards,
Ishie.
Best regards,
MTN South Africa's reply20 Dec 2016, 13:10
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that we are unable to see the info provided by you as the site as protected your contact details. Please enter your details under the review section so that we may assist further.
Regards,
Ishie.
Best regards,