JA
Jacques A
1 reviews | Active since Jul 2015
12 Jul 2015, 12:48
BIS-billed on upgraded contract but not activated
Upgrade 24 month contract with MTN Anytime 100 including BIS for blackberry on 4 july 2015 and up to today 12
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Jul 2015, 15:06Hello ackerj,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Warm regards,
MTN Service Provider
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Warm regards,
MTN Service Provider
REQ:***
MTN South Africa's reply13 Jul 2015, 15:06
Official
Hello ackerj,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Warm regards,
MTN Service Provider
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
The matter has been escalated to the relevant supervisory team for urgent investigate. They will contact you directly with feedback and an action plan.
Warm regards,
MTN Service Provider
REQ:***