Billing/Cancellation

I am very disappointed at the service I received from your call center agent. I have been trying with no luck to cancel my mtn home router for the past 2 months,i called in June to put a notice so that i can have my contract cancelled in July and i was advised that i will be charged R650 for cancellation fee if i cancel in put a notice in June which didn’t make sense ,i should call on the date the contract expires of which I did but to my surprise i was told of a month notice again how when my contract expired already on the 13 of July.

Called spoke to several consultants who put me through from one department to another most times they hung up on me. Spoke to Jennita Moodly today told me my contract expired on and cancelled on the the 7th July she doesn’t understand why i got a bill for September of R1300 shw said would put me through to billing department but she dropped the line,called again spoke to Baratang from biling told me my contract is not cancelled and is still on a month to month….jehova

Can this contract be cancelled and also not that i will not be inconvenience by paying 3x my initial subscription because of the incompetence of your consultand.

Should this nit be resolved before Month end i will be cancelling both my contract