billing unasked for services

<p>I have just renewed my contract with MTN. I went to MTN Caledon, and specifically asked exactly what I was going to be billed for, and was told only what was stated in the package. On that package, in the MTN brochure it stated that there was a FREE 30Gb one time promotion.</p> <p>I get my bill and I am being charged R69 before VAT for this 'Free' promo which in any event I dont want as I use wifi for data. I spoke to some guy on the phone and he just said 'well, thats the way it works' and I should have got a discount reversal but doenst know anything else. This is the problem with MTN, asking questions is pointless, no one knows the answers, and I am sick of being billed for stuff I didnt ask for</p>