PH
Paul H
1 reviews | Active since Jul 2011
24 Aug 2015, 10:09
BILLING SUBS
There is no end to the useless service from this supplier<br> My August 2015 statement reflects a charge for Billing Subs<br> Never been informed of and whatever it is i did not ask for it<br> It must be reversed <br> What a useless company to have to deal with
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Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 12:10Hello Pleb,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have checked your August statement we cant pick up any extra charges please review and give us the exact amount that was billed extra .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have checked your August statement we cant pick up any extra charges please review and give us the exact amount that was billed extra .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,
MTN South Africa's reply11 Sept 2015, 12:10
Official
Hello Pleb,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have checked your August statement we cant pick up any extra charges please review and give us the exact amount that was billed extra .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
we have checked your August statement we cant pick up any extra charges please review and give us the exact amount that was billed extra .
We would like to assure you that we are actively working to improve our service levels.
Regards
Dimakatso
REQ:***
Best regards,