IT
Israel T
1 reviews | Active since Oct 2015
05 Oct 2015, 22:06
Billing ****
I have discovered that I own a MAGIC MTN SIM CARD. It is able to run data charges of over R2500 in one month, when it already has carried over data from the past months. Wait, did I mention that this simcard was not on the phone? it cant be on the phone because there is no mtn network coverage in my area, so I use another service provider simcard. I always thought that the sim card has to be inside the device to accrue data charges. I have been waiting patiently for over a month for MTN to explain this mystery to me.
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MTN South Africa's replyOfficial
08 Oct 2015, 12:11Hello Dark Car,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you. According to our records the usage was from your sim card and charges are valid.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you. According to our records the usage was from your sim card and charges are valid.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply08 Oct 2015, 12:11
Official
Hello Dark Car,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you. According to our records the usage was from your sim card and charges are valid.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience caused and assure you that it is not our intention to displease you. According to our records the usage was from your sim card and charges are valid.
Best regards
Mantoa
REQ:***
Best regards,