Billing Query not resolved

I have not received my itemised billings since March 2015. I have requested at least 4 times for MTN to activate this again but nothing has happened to date.<br> 3 Weeks ago I attempted to upgrade one of the numbers on my contract and was told at the MTN store in Clearwater that my account is in arrears with over R1 000. I obviously was not aware of this as I have not been receiving my statements since March and therefore paid the standard amount I pay every month. I also have not been able to verify the reason for my large bill as my usage had not increased. After numerous requests sent to [Email Removed] they still have not sent my itemised bill for the period that I am in arrears for. They did send me several links to download my statements but when the link actually worked, the one time pin would be invalid. So, now I am sitting here, waiting for them to suspend my service due to non payment. I very much would appreciate if someone could attempt to resolve the above for me. I have tried but without any success. I just want my itemised bill for the period they claim I am in arrears for as well as for my monthly email statements to be reinstated.