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Givas G

1 reviews | Active since Nov 2013

29 Mar 2018, 09:50

Billing query and unprofessional agent

I received an sms saying that my account will be closed for outgoing calls because my account is in arrears.I called 808 and a guy called Ndumiso said my account is a month behind and I asked him to explain why because I pay every month and he said it was always a month behind but he couldn't explain the reason why and even at the branch where I pay my account they did not tell me that.Please explain.

Disappointed.

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Replies (1)
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Givas G's update30 Mar 2018, 11:53
Reviewer Update
I paid on the 16th of March, yesterday I only paid because I didn't want my calls to be suspended of which you did anyway