LE
Lyall E
1 reviews | Active since Mar 2011
02 Apr 2015, 10:21
Billing Outrageous
I have sent a mail to the complaints department, regarding the extreme amount billed to me, it is the 4th month in a row i have been calling them regarding my account, also i have contacted them regarding the fact that i cant access my on-line account more than a month ago, still no joy, I WILL be taking away all my contract from mtn, and will also persuade the business on personal experience not to use MTN as a SP.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Apr 2015, 10:58Hello Lilo Ellis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the charges are not voice related but data related on your broadband 500.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the charges are not voice related but data related on your broadband 500.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply23 Apr 2015, 10:58
Official
Hello Lilo Ellis,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the charges are not voice related but data related on your broadband 500.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the charges are not voice related but data related on your broadband 500.
Best regards
Mantoa
REQ:***
Best regards,