Billing me for no reason!!

Item: MTN South Africa
Rating: 2
Author: Rashaad S

I hav requested to migrate my account on prepaid 3 months ago... Contract came to an end 2 n half months ago.. Can you pls tell me why are you guys still taking money from my bank accont R290 and im on prepaid now... I wud like a full refund please and my problem sorted out because i am very frustrated by this!!!! Please contact me *** as sooon as possible !!! My request 3 months ago to put on prepaid ref. No. Is *** !! Thankz ... Im sick n tired of mtn billing me for no reason !!!?

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

17 Aug 2015, 12:12

Hello Rashaad sulliman,

Thank you for bringing this to our attention.

I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that a credit has been passed for the charges incurred on your MTN account.

Best regards
Mantoa
REQ:***

MTN South Africa's reply17 Aug 2015, 12:12

Official

Rashaad S's updateReviewer Update

21 Jan 2021, 19:08

There was no credit passed on till today!

Rashaad S's update21 Jan 2021, 19:08

Reviewer Update

There was no credit passed on till today!