Billing issues not fixed in more than a month.

<p>I went through to the MTN offices on 10 March to log a query for the data I was being charged for when it should have been within my 2gb bundle. I then followed up on 28 March and nothing was done about the original query, the person did not even load the query from your billing department. Irma then helped me with a new query and promised it would be sorted out. Its now 10 April and still nothing back at all. This is totally unacceptable and in the meantime I have reversed my debit orders for the last 2 months as I am sick of the incompetence and lack of customer service.</p>