Billing Issues

I've never in my life dealt with such useless consultants as the ones working for MTN In-store I'm told if your contract expires you can go in on the day the contact expires and change it to prepaid immediately. When you call the call centre they indicate you have to give 30 days notice! Why must I give notice if the contact expires? I tried via various email addresses to give notice as it's impossible to get hold of anyone telephonically for days, finally I was told I must put the notice in writing even though this was done numerous time on email (which no one acknowledged)

After giving my 30 days notice, I'm charged, given my data airtime etc for them to take it away 4 days later after paying it, then to be charged a additional Month for. No airtime etc

After the contract expired I had to go into a MTN store and Rica the number again. Of course I did all of this only to find my number not Rica and not working.

In the 24 months contract the pricing went up 3 times, why if you sign a contract for x amount?

Their consultants are really all clueless and each has another story

Be careful before signing any contract with. Mtn they are a bunch of ****s and ****mers. They don't even acknowledge these messages