Billing issue and continued incompetence

<p>I decided to call mtn today to find out why my issue has not been resolved only to find that they have not attached my contract on the system for them to fix the error on my bill. They then have the odesity to say I should scan and email the contract or take it to the store. I have been to cresta twice already and I have told them about the issue, I have called them a number of times and I still do not get why they have not attached the contract. My only obligation is to pay my account everything else is on the part of mtn staff to do, I refuse to do their work for them as it is costing me more than it should to fix their mistake! Corporates are very quick to call the incompetence of governments yet they are worse than the government! Mtn you have staff that is highly *********** and you should be ashamed to be giving such poor service to your clients! The people at the stores are lazy because if one does not remind them what to do then they will not get the work done! Cresta store has some seriously bad service and I think you should look into this!</p>