Billing inaccuracies and no feedback on MTN Active queries created

<p>I have three contracts with MTN and every month since May the creditors department is incorrect invoicing me amounts that don't agree to my signed contract at MTN Midrand Boulders branch. The contracts are for the following cellphones:</p> <p>-073141.... (R99.00 only data contract for 24 months) - MTN incorrectly invoiced in May & June.</p> <p>- 084580.... (R649.00 MTN minutes + mobile for 24 months + Insurance) - MTN incorrectly invoiced in June.</p> <p>- 083252... (R99.00 MTN minutes + mobile for 24 months ) - MTN incorrectly invoiced in June.</p> <p>It seems MTN is taking advantage of my account A ********** credit balance due to refund amount due to me on ***** related incident that was rectified by MTN Head Office ***** Department. I want my credits passed for May June accordingly or you will refund my money in cash in my bank account. I thought it will be simple for MTN to debit my monthly invoices against credit instead of debiting my bank monthly. Provide feedback to me within 72 hours. Refer to these reference numbers on MTN Active which have not been addressed:</p> <p>- Reference ********** 28 created 28/04/2016</p> <p>- Reference ********** 32 created 28/04/2016</p> <p>- Reference ********** 50 created 15/06/2016</p> <p>- Reference ********** 81 created 20/06/2016</p> <p>- Reference ********** 01 created 28/06/2016</p> <p>- Reference ********** 48 created 28/06/2016</p> <p>- Reference ********** 93 created 28/06/2016</p> <p>Reply to all those queries in email and telephonic conversation on ********** 147. This service is pathetic and consider escalating this to Head Office if not resolved urgently.</p>