TR
Takalani R
1 reviews | Active since Nov 2016
21 Apr 2020, 06:36
Billing for the wrong contract
Why am I paying someone else contract now. This is so frustrating honestly. I called it last week and the consultant confirmed that the contract does not belong to me. And now your going to debit me R1999 for a contract that doesn’t belong to me.
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Replies (1)
MTN South Africa's replyOfficial
27 Apr 2020, 19:48Good day Takalani ,
Apologies for troubles and frustration faced with.
According to our records there are no scheduled debit order with the reference number provided , we have also referred matter to billing for further investigation.
Regards
Kagiso Monyatsi
MTN Complaints.
Apologies for troubles and frustration faced with.
According to our records there are no scheduled debit order with the reference number provided , we have also referred matter to billing for further investigation.
Regards
Kagiso Monyatsi
MTN Complaints.
Best regards,
MTN South Africa's reply27 Apr 2020, 19:48
Official
Good day Takalani ,
Apologies for troubles and frustration faced with.
According to our records there are no scheduled debit order with the reference number provided , we have also referred matter to billing for further investigation.
Regards
Kagiso Monyatsi
MTN Complaints.
Apologies for troubles and frustration faced with.
According to our records there are no scheduled debit order with the reference number provided , we have also referred matter to billing for further investigation.
Regards
Kagiso Monyatsi
MTN Complaints.
Best regards,