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paballo M
1 reviews | Active since Sept 2016
02 Oct 2018, 09:12
Billing for nothing
MTN has been billing my account ever since the contract came to an end in January. I did pay what was owed but now I have been billed again for an acoount that has been suspended. now im being told sifferent stories. i have had to escalate to legal .department. its been over a month and nothing . i called again this morning and silindile actually hung up on me during the call. MTN is starting to irritate me. i woud like to have this contract closed as im not using it anymore.
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MTN South Africa's replyOfficial
03 Oct 2018, 08:08Good day Paballo
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply03 Oct 2018, 08:08
Official
Good day Paballo
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,