BILLING & FEEDBACK

good day last year in the beginning of december i equested for copies of my itemised billing statememts for my 2 lines i called into the call centre and was advised that i needed to fil in pia forms and no charge would be incurred i submitted the forms in with the ref number given i called in to inquire of the status of the request and was advised that they were sent i advised i had not recvd them i was made to get in touch with danny of whom i have been communicating with but no feedback nor the statements requested have been received .