ZT
Zanele T
1 reviews | Active since Jun 2013
21 Dec 2015, 14:56
BILLING ENQUIRY
I AM GETTING SICK AND TIRED OF MTN NOW. THIS IS RIDICULOUS. WHEN I TOOK THIS CONTRACT I WAS ADVISED THAT I WOULD PAY R580 FOR IT, WHY AM I THEN BILLED R1800? I MADE CHANGES WEEKS AGO AND WAS ADVISED THAT THE CHANGE WAS DONE SO WHAT IS HAPPENING NOW? SOMEONE MUST CALL ME AND TELL ME WHAT IS HAPPENING BECAUSE I'M NOT GOING TO PAY THAT MONEY.<br> <br> WHAT CAN I DO TO CANCEL THIS CONTRACT? I'S RATHER GO TO ANOTHER PROVIDER. MTN IS VERY BAD, EVERYONE IS COMPLAINING ABOUT IT.
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MTN South Africa's replyOfficial
24 Dec 2015, 11:37Hello LUTSHILANE,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support team for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support team for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply24 Dec 2015, 11:37
Official
Hello LUTSHILANE,
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support team for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post. We sincerely apologise for any inconvenience caused as a result of this.
Kindly note that the matter has been escalated to the Billing Support team for assistance reference number REQ:***.
Kind Regards
Nompumelelo
REQ:***
Best regards,