Billing Disputes

<p>We received a bill for R 21 000 for a contract that normally over the past 3 years only cost R 900.00 per month. After weeks of calls, emails and even visiting our closes branch. A month later MTN said they will pass a credit for the billing charges.</p> <p>Now we received our new invoice 07/12/2016 with the amount of R 42 000.00 to be paid, once again the credit for above is not on our statement and we need to pay the R 42 000.00, I now according to their data specialist need to log a new billing dispute, which will not be handled before the debit order and I will need to pay the R 42 000.00 and then ask for the credit to be passed.</p> <p> </p> <p>This is not my problem, but a billing fault on MTN side.</p> <p> </p> <p>I have all the evidence and emails.</p> <p> </p> <p>All that I am saying I am going to stop the debit order if this is not sorted, are we going to do this each and every month them? And January the bill be R 100 000??????<br /><br /></p> <p>***</p>