Billing Disarray

ABSOLUTELY APAULED! MTN has a debit order authorized on my account, I received an email saying my account is in arrears for R600, this is because they loaded a debit order for the incorrect amount. Called 135 (Absolutely hopeless I tell you) to ask what happened. The consultant tells me all is ok, the debit order will run as normal.

I wake up this morning to my number being blocked because of an outstanding amount. Called the call centre again, this time I am told it's their error and the remaining debit order will run today. I get charged twice for a debit order, payment profile reflects that I am a bad payer and when asked about compensation the consultant says there's nothing they can do.

TRULY PATHETIC!!!!