FT
FRIEDA T
1 reviews | Active since Sept 2013
11 Aug 2015, 15:14
BILLING COST
NR ***: REQ:*** - STATES WE RECEIVED 500MB PLUS 500MB PROMOTIONAL NIGHT EXPRESS MONTHLY. REQ:*** - STATES WE ONLY RECEIVED 500MB EVERY MONTH! WHAT HAPPENED TO THE OTHER 500MB??? SINCE THE CONTRACT STARTED, WE RECEIVED MONTHLY NOTIFICATIONS THAT THIS NUMBER WAS LOADED WITH 1G OF DATA
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MTN South Africa's replyOfficial
25 Aug 2015, 12:23Hello dutoitf,
Thank you for your post.
We apologized for any inconvenience incurred.
REQ:***:
We do pick up that the billing department has validate the charges. The 500MB Night express MB has been allocated to the sim card on the 14th of every month. The night express data received ***.
The 500MB has been received with the package ***. (500MB)
REQ:***:
The data increase is from 1ST of April.
Please notify us the date the 1GB has been loaded.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologized for any inconvenience incurred.
REQ:***:
We do pick up that the billing department has validate the charges. The 500MB Night express MB has been allocated to the sim card on the 14th of every month. The night express data received ***.
The 500MB has been received with the package ***. (500MB)
REQ:***:
The data increase is from 1ST of April.
Please notify us the date the 1GB has been loaded.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply25 Aug 2015, 12:23
Official
Hello dutoitf,
Thank you for your post.
We apologized for any inconvenience incurred.
REQ:***:
We do pick up that the billing department has validate the charges. The 500MB Night express MB has been allocated to the sim card on the 14th of every month. The night express data received ***.
The 500MB has been received with the package ***. (500MB)
REQ:***:
The data increase is from 1ST of April.
Please notify us the date the 1GB has been loaded.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologized for any inconvenience incurred.
REQ:***:
We do pick up that the billing department has validate the charges. The 500MB Night express MB has been allocated to the sim card on the 14th of every month. The night express data received ***.
The 500MB has been received with the package ***. (500MB)
REQ:***:
The data increase is from 1ST of April.
Please notify us the date the 1GB has been loaded.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,