Billing Corrected

Hello, MTN needs to get it right!!! You are playing with people and at worse when people that are struggling have to be **********. I made two recharges yesterday worth R30 and purchased date bundles afterwards an in less than two minutes by bundles were depleted. What made it worse calling the contact centre and being cut off two times why???? is this nonsense happening. It's been years and you are struggling to get right. Customer service is the worst in the country what is management doing to change things. I want my money back I dont recharge for MTN to take my money with giving me service. The last time something like this happaned some guy got sarcastic with me did not nothing and was a TL instead he went Bully on me. I know the protocol suspending apps after use and ensuring there is no application running like I have been recharge before with no issues. So why would I F**up this time if I didnt know. I want my money sort it out.