1 reviews | Active since Feb 2015
<p>i cancelled my contract with Mtn last year August , and was suprised when i got a call from MBD inc stating that i owe Mtn , i then called 808 call center and inform them i cancelled my contract with mtn and do not understand why MBD inc is contacting me was then told that ill receive a call after two days regarding my requery , Nomhle then contact me on the 04 August at past 4 and I explained the whole scenirio to her that i dont remember owing Mtn she then told me that I only need to pay 199.00 onto the MTN account and that she will contact MBD inc and tell them that they must cancell my name of the system .Im now suprise that im still getting sms and phone from MBD.Can MTN please send me a reference letter stating that I do not owe them and that I have cancelled my contract with them</p>
Good Day Desiree
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for urgent attention and to contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Desiree
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to the management team of our Legal department for urgent attention and to contact you with feedback.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Please can some one call me , regarding the previous request ............I do not OWE MTN any money I cancelled my contract with you ..........Im tired of receivig annoying call and sms from MBD. My contact **********
Please can some one call me , regarding the previous request ............I do not OWE MTN any money I cancelled my contract with you ..........Im tired of receivig annoying call and sms from MBD. My contact **********
I still haven't received feedback on my request.
I still haven't received feedback on my request.
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