Billing and Roaming whilst abroad

Good day.<br> I submitted a complaint on Hello Peter as MTN's call centre is USELESS!!! You cannot get through and or get cut off, the only way I seem to get ANY response is through here.<br> <br> I went to Mauritius and upon landing, got no signal, NO SERVICE, it was like this for my 2 week holiday. It would not pick up any of the local providers. I send a complaint to which the reply was it had been rectified and roaming activated. This was NOT the case, I rebooted my device and still nothing . It was such a mission I decided I would sort this out on my return. My account billing is much higher which would suggest I have been charged for roaming I DID NOT HAVE???<br> <br> Please respond as a matter of urgency, as I cannot get any joy with your call centres!!!!!!<br> <br> Not a happy customer at all, this is the 2nd time with MTN I have had roaming issues.<br> <br> Please see your response below - <br> <br> Hello leisel34,<br> <br> Thank you for posting<br> <br> We do apologise for the delayed response and any inconvenience this may have caused.<br> <br> According to our records you have been in contact with our consultants and the problem has been resolved.<br> Regards<br> REQ:***