Billing and Cancelation of ***

Good morning,<br> I called to cancel on of my lines *** on 17th of July 2015. Before then I have made two calls notifying MTN of my intention to cancel this line as I can no longer afford it. All d 3 calls each took about 45 minutes & very frustrating. The lady who eventually did d cancelation asked me several questions amongst which were whether I want to completely cancel d line or keep it as prepaid and also if I am prepared to loose d money I have loaded on d line. I agreed to all d terms and d line was deemed cancelled.<br> Up till date I am still being billed for that line, I have called several times which has cost me nothing less than 4 hours of valuable time with reference numbers ***, ***, ***. On all these calls I was promised that d matter will be resolved, that I will get a email and that I will be credited d amount billed for this line after d cancelation was requested.<br> I paid d amount that I have by end of August but till date MTN has not credited me and this has resulted in all my lines being suspended.<br> I was forced to pay additional money today &my lines are still suspended.<br> <br> My main no is ***, no cancelled is ***