Billing and bad service

ecommunications Bad service by zoebinjebs 3 Dear Sir/Madam I had an account with MTN for more than 10yrs My challenge started when I was due for upgrade. The agreement was that they send me airtime for R150 and I pay 190 I think but u noticed they were taking R390 instead I went to eastrand mall where I did the upgrade and took it up with Gavin who helped with my upgrade he promised to sort it out. I kept going there for more than a month He gave me reference no's every time I go there. ...usd ********** ********** 96 ********** ***4064 And promised to sort it out To my surprise one day my phone stopped working I couldn't receive calls and when I called MTN they told me my line is been suspended. I went back to Gavin he still said his working on it Now I receive calls from debt collectors and my name is on itc Please help me sort out this problem Thanks Z P Mthombeni

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