billing and accounts

Good day

The billing query number is 1- ********** 936

Hope this email find you well.

I am absolutely disgusted in MTN for the following reasons.

I have been paying for MTN for the last 2 years with the following number ********** 89, the contract was R155 a month account number N ********** Ryan Leigh Gordon. My son has been on a church mission for two years and was not allowed to have a phone, but I kept on paying the contract until he came home 2 years later on the 10th November 2017.

He last used the phone in 2015 somewhere around November, MTN have still being billing me for all this time as I wanted to keep the same number when he came home. To my discuss we tried to phone the same number and a Black Female answered and said this was here number ??????????

I went into MTN at the Pavilion Shopping centre to see what was the story as I am still to date being billed for the same number ?????

To my discuss they informed me they reissued the number without my permission, the initial service I received from an Asian female was disgusting as when I asked who authorised this and how come I’m still being billed for a number that MTN has reissued she just said she doesn’t know. She rolled her eyes and just waked off, this once again frustrated myself.

After serving as a Policemen in this country for 18 years I know this amount to Theft, Theft by False Pretences and *****. If you do the maths I am out of pocket of a lot of money and my son still has no cell phone as his number has been reissued without my consent.

I can’t explain how disgusted that one of the largest services providers can just ***** customers monies without them even knowing it and how many other client are they *****ing from. This should be broad casted all over social media for other poor client that are also being rob by MTN.

I would really appreciate if you guys could assist in this matter, I have sent previous mail to you guys and the response I got was fantastic hence the reason to email once more.

If you require any further information please don’t hesitate in contacting the writer.

Kind Regards ********** 420