mO
mmabatho O
1 reviews | Active since Mar 2013
05 Oct 2016, 13:43
BILLING
<p>MTN SUCKS . THEY HAVE POOR CUSTOMER SERVICE, YOU GUYS NEED TO HIRE PEOPLE WHO 1. FOLLOW UP WITH CUSTOMERS 2. DEBTORS DEBT NEEDS AN UPGRADE</p> <p>SHOULD I BE BLACKLISTED FOR AN ACCOUNT THAT IM PAYING I WILL SUE YOU. BECAUSE YOU CANNOT RECONCILE YOUR OWN ACCOUNT, </p> <p>YOU CANT EVEN GET BACK TO ME TO CANCEL THE STUPID CONTRACT ********** 784 </p> <p>I AM TIRED OF TALKNG TO YOUR INCOPETENT STAFF . A CORRECT THE ACCOUNT AND CANCEL THE DAMN THING . </p> <p> </p>
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MTN South Africa's replyOfficial
05 Oct 2016, 15:59Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you. We would like to resolve the problem and provide better service going forward.
As per our on line discussion please send to me the other paymen. The payment for R110.00 paid at the store reflect. The payment for R128.58 paid on the 29-8-2016 via ,FNB banking reflect on the account.
My email address ***
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply05 Oct 2016, 15:59
Official
Thank you for your post.
We apologize for the break down in service and for any inconvenience we might have caused you. We would like to resolve the problem and provide better service going forward.
As per our on line discussion please send to me the other paymen. The payment for R110.00 paid at the store reflect. The payment for R128.58 paid on the 29-8-2016 via ,FNB banking reflect on the account.
My email address ***
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,