SA
Shereen A
1 reviews | Active since Nov 2015
11 Apr 2016, 12:03
billing
Siphumezo<br> REQ:*** <br> As per above reference, it states that the payment was allocated and my account is in order. My services has again been suspended....i am so tired of this, i have the same problem month on month. i will never again take out an mtn contract again....never. i have changed my complaint to a compliment twice because i believe that mistakes happen but you continue to disappoint.
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MTN South Africa's replyOfficial
12 Apr 2016, 14:05Hello Shereen11,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
Kindly be advised that request for ref # REQ:*** was resolved on the 2016/03/29. Payment made on the 13 Nov 2015 to an old account has been allocated to the correct account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
Kindly be advised that request for ref # REQ:*** was resolved on the 2016/03/29. Payment made on the 13 Nov 2015 to an old account has been allocated to the correct account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
Best regards,
MTN South Africa's reply12 Apr 2016, 14:05
Official
Hello Shereen11,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
Kindly be advised that request for ref # REQ:*** was resolved on the 2016/03/29. Payment made on the 13 Nov 2015 to an old account has been allocated to the correct account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused
Kindly be advised that request for ref # REQ:*** was resolved on the 2016/03/29. Payment made on the 13 Nov 2015 to an old account has been allocated to the correct account.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Nompumelelo
Best regards,