MM
Mhlonishwa M
1 reviews | Active since Nov 2013
24 Jul 2015, 12:13
Billing
Hi,<br> <br> For the past 3 months, MTN has been over-billing my account without providing a detailed statement. This started when I upgraded my phone, I've been unsuccessfully trying to get in contact with them but no response on their 808 number. <br> <br> Regards,<br> <br> Miya
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MTN South Africa's replyOfficial
05 Aug 2015, 12:27Hello MIYA01,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the high usage is due to data charges over and above your 500 MB, kindly note that our data rates have increased since the 01-05-2015.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the high usage is due to data charges over and above your 500 MB, kindly note that our data rates have increased since the 01-05-2015.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply05 Aug 2015, 12:27
Official
Hello MIYA01,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the high usage is due to data charges over and above your 500 MB, kindly note that our data rates have increased since the 01-05-2015.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, according to our records the high usage is due to data charges over and above your 500 MB, kindly note that our data rates have increased since the 01-05-2015.
Best regards
Mantoa
REQ:***
Best regards,