AvdW
Anita van der Westhuizen
1 reviews | Active since Feb 2014
15 Jul 2015, 13:53
Billing
Hi<br> <br> I have still not received any feedback from you regarding my account.<br> <br> I've previously contacted your call center to log a call .. It was escalated, and I had to go to Hello Peter. No reply.<br> <br> I would appreciate some feedback asap before I need to take this further via other social media as this is plain ****************. <br> <br> Thank you,<br>
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Replies (1)
MTN South Africa's replyOfficial
04 Aug 2015, 09:45Hello anitavdwest,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the matter was escalated to billing and investigation were made and one of our consultant responded as well on Hello Peter.
The account was billed correctly as per the usage and the reference number REQ:***.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the matter was escalated to billing and investigation were made and one of our consultant responded as well on Hello Peter.
The account was billed correctly as per the usage and the reference number REQ:***.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply04 Aug 2015, 09:45
Official
Hello anitavdwest,
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the matter was escalated to billing and investigation were made and one of our consultant responded as well on Hello Peter.
The account was billed correctly as per the usage and the reference number REQ:***.
Best regards
Mantoa
REQ:***
Thank you for your post.
Apologies for the delayed response and inconvenience experienced, the matter was escalated to billing and investigation were made and one of our consultant responded as well on Hello Peter.
The account was billed correctly as per the usage and the reference number REQ:***.
Best regards
Mantoa
REQ:***
Best regards,