1 reviews | Active since Jun 2014
billing
This was MTN's response to me , will not accept this !!! -----Original Message----- From: Customer Care ********** Sent: 14 November 2017 12:38 PM To: Ryan Gordon Subject: hello peter/ number cancelled [# ********** 1] Good day Mr. Gordon, Thank you for your time online. MTN account:N ********** MTN admitted that the agent Thembekile Mothopo in the Retentions department did cancel the contract by mistake and did not answer your Egain Customer question. Your Egan request: Reference ********** 6 mtn admitting they were wrong...
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
Take this as confirmation that we have received the complaint. We will contact you soon to discuss the matter and get to a solution.
Best regards,