1 reviews | Active since Jun 2015
Good Day I want to thank hellopeter and Itumeleng Rakoena for their speedy reply to my complaint of the 18/11/15. I got a response from mtn stating that i have to pay a R212.00 in but i feel that i dont have to pay any further moneys in this month because i already paid an amount of R368.00 for both my phone and my sons steppa tablet. As mtn said that on their side there was never a limit put on the steppe tablet account but i have proof that there was , so why am i being kept liable for mtn's technical mistakes.I feel that this is unjust to me . I dont know why they think they can treat me so unfair, i never had problems with mtn, I'm always up to date with account payment all these years contract after contract . There was no usage on that steppa tablet account after I paid the R2300.00 on the 17 october 2015. AND I DONT USE THE 500MG DATA MTN GIVE ME , because i fear they bill me unnecessary. MTN must sort out their issues on my account A***,cause it is unfair that I still have to pay R212.00.Below previous complaint was handled by Itumeleng RakoenaREQ:***. If you can give me a email address to show the messg ftom mtn on the 3 october that that a usage limit was set
Best regards,
Best regards,
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