Billing

On the 30th of July I got debited R1500 & my debit orderU is R700 for what I'm still trying to find out why,I went to Mtn Norwood & was helped by Lebogang Phalatse who always give fantastic service,She logged the query & the response we got was that data was bought via *141*2# but what I dnt understand is how possible is that whilst a person is using the top option....the response I got was that the Sul system failed,How do I feature on that???i then phoned the call centre spoke to a lady by the name of Eldwina Woolfard who logged a query for & told me tha it was going to take 3 days....No one bothered to call,I then phoned on the 29th of Sep wanting to check how much am I going to be debited spoke to George Modikoe who said I was going to be charged R608 & the query logged by her colleague was incorrectly logged & will take another 7 working days....& come today I got charged R1400 for what I do not know....Mtn please I want my money cause I did not say your staff must go on strike.