Billiang Account a *******

Item: MTN South Africa
Rating: 1
Author: Mpho M

On October i bought a 1gig data which MTN only sent me 500meg. samething happened this month and they dont want to refund my remaining data.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

07 Dec 2017, 11:20

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Kindly note we have provisioned the bundles.

Our sincere apologies for frustration caused.

Regards

Kagiso Monyatsi

Complaints Management Team

MTN South Africa's reply07 Dec 2017, 11:20

Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

Kindly note we have provisioned the bundles.

Our sincere apologies for frustration caused.

Regards

Kagiso Monyatsi

Complaints Management Team

Mpho M's updateReviewer Update

07 Dec 2017, 15:19

Thank you for your assistance. I received my data back today and i got more than i expected. I guess we all do mistakes afterall.... thank you ..thank you ... thank you........

Mpho M's update07 Dec 2017, 15:19

Reviewer Update

Thank you for your assistance. I received my data back today and i got more than i expected. I guess we all do mistakes afterall.... thank you ..thank you ... thank you........