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Precious M

1 reviews | Active since Nov 2017

17 May 2018, 11:06

Billed Way To High Than What Was Agreed on the Contract!!!

(Ref-1- ********** 0176)

This is not ACCEPTABLE!!!! every time i check my bill statement the amount is to high for what? I signed a contract with an agreement that i will be loaded with 20GB Midday and 20GB at Night and i will pay R300 per month. On the month of (April) the first month they loaded 10GB for Midday instant of 20GB Midday but they billed me way too- much than i was suppose to pay, When i query about this issue they told me the are fees that must pay for activating this package.but a was ****** because i payed the full amount of receiving 20GB midday and 20GB Night while i just received 10GB Midday.

I checked my statement again for this month, SAME ISSUE!!!!! My bill statement is way to hire than what we agree upon.

I AM TIRED OF THIS....WHY MUST I KEEP ON PAYING MORE THAN WHAT I SIGNED FOR?????????

FIX THIS ISSUE NOW..........

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Precious M's update27 Jun 2018, 11:25
Reviewer Update
CAN I PLEASE HAVE THE CLARITY ON THIS STATEMENT BELOW!!! It is unfortunate that the meg tape is already sent for the 31st May 2018 amount R535.55 this means that in June there wont be a debit order on your account, reason being , There is a credit total amount of R440.00 for the two invoices dated 2018/04/11 and 2018/05/11 . But why am i receiving statement that R300.1 Will be debited for June? whereby the responds was nothing will be deducted THIS MONTH...................................?