JM
Jolain M
1 reviews | Active since Oct 2012
21 Jul 2015, 07:49
BILLED ME AGAIN!!!!
MTN is suppose to refund me, but once AGAIN they proved that they are ***********, they AGAIN took money out of my account. <br> <br> Can you please contact me I am not wasting my time by being put on hold by the call Centre.<br> <br> Regards <br> Joe
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Replies (1)
MTN South Africa's replyOfficial
27 Jul 2015, 11:03Hello Jolain,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of the agents on 27th July at 10H54.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of the agents on 27th July at 10H54.
Regards
Mary
REQ:***
Best regards,
MTN South Africa's reply27 Jul 2015, 11:03
Official
Hello Jolain,
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of the agents on 27th July at 10H54.
Regards
Mary
REQ:***
Thank you for taking the time to raise your concerns with MTN.
Please accept our apologies for any inconvenience caused as a result of the breakdown in service delivery.
We see from our systems that you were in contact with one of the agents on 27th July at 10H54.
Regards
Mary
REQ:***
Best regards,