Billed for something I did not ask for.

On 2015-04-12 my phone was due for an upgrade. Which I did at MTN Somerset Mall. As my old package, MTN Anytime 750 TopUp, was not available anymore, I opted for the new MyChoice 1000. Which, I was told, of 1000 anytime minutes per month. There is no data or sms's available. That was fine by me as I had wifi at home & work. The consultant then placed a data limit on the account as, in her words, they will send me a data bill. Thank you very much for doing that. & I left happy with my new phone. <br> Come end of April, I receive a bill from MTN for R6800. R3800 data bill.<br> I immediately went back to MTN to try & sort the problem out. My consultant & her manager viewed the contract & told me that the data limit was set correctly & that I was not supposed to receive a data account & that they will follow it up with head office.<br> It has now been 4 months & still no joy from MTN in resolving this problem.<br> I have heard that they were striking in Joburg & cannot attend to my complaint & that it isn't their problem the store has to fix it. How can the store fix it if we sit for more that an hour waiting for someone on the other end to answer.<br> I have been with MTN since 1995, I am so done.<br>