MA
Mahadi A
1 reviews | Active since Mar 2009
13 May 2015, 19:50
Billed for service not provided.
I hav been calling and emailing mtn front row support for two weeks now, to no avail. The number provided *** rings once and then disconnects. I tried resetting my password online all the codes sent via sms for password reset are faulty. I emailed support and got a response that my password has been reset, but the password provided in the email ALSO DOES NOT WoRk!<br> All errors are billed!!!<br> <br> Question to Mtn: are robbing customers with this poor service? I need a refund for March and April!
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MTN South Africa's replyOfficial
14 May 2015, 11:47Hello mahadia,
Apologies for the delayed response and inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
Apologies for the delayed response and inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
MTN South Africa's reply14 May 2015, 11:47
Official
Hello mahadia,
Apologies for the delayed response and inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider
Apologies for the delayed response and inconvenience experienced, please note that the matter has been referred to relevant department . They will investigate and revert to you with feedback and a way forward. The reference number for the query is: REQ:***
Regards,
MTN Service Provider