SL
Silvia L
1 reviews | Active since Aug 2015
25 Aug 2015, 13:16
BILLED FOR A PHONE THAT I HAVE NOT RECEIVED
I HAVE STILL NOT RECEIVED ANY FEEDBACK AND ITS LONGER THAN TWO WEEKS NOW, IS THERE SOMEONE OUT THERE WHO IS WILLING TO GIVE SERVICE, MY REQUEST NO ACCORDING TO MTN REQ:***.<br> <br> THIS IS RIDICULOUSLY BAD SERVICE!!!<br>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
14 Sept 2015, 16:01Hello Imogen2000,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
MTN South Africa's reply14 Sept 2015, 16:01
Official
Hello Imogen2000,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been escalated to the relevant management team for urgent attention and to contact you directly with feedback and a way forward.
Regards
Rajesh
REQ:***