NH
Norman H
1 reviews | Active since Jul 2011
09 Oct 2015, 12:24
Billed by MTN but don't have an account
Received an SMS to notify me to pay an arrears amount of R745.18 on ref #: 9A*** but I do not have an account with MTN anymore.<br> <br> When I called the number ***) on the sms I was told that they had my name but no cell number on the system to tell them for which account it was for.<br> <br> If I do not have a contract with you (no cell number / service) then how the hell do you send me an sms to tell me I owe you money????
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MTN South Africa's replyOfficial
11 Oct 2015, 17:15Hello ***A,
Thank you for your post
We apologize for any inconvenience incurred.
We have referred the issue to our legal department, they will revert with feedback. The amount owed is for *** invoices dated 2015-04-20 and 2015-05-20 which were retuned debit orders.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
We have referred the issue to our legal department, they will revert with feedback. The amount owed is for *** invoices dated 2015-04-20 and 2015-05-20 which were retuned debit orders.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
MTN South Africa's reply11 Oct 2015, 17:15
Official
Hello ***A,
Thank you for your post
We apologize for any inconvenience incurred.
We have referred the issue to our legal department, they will revert with feedback. The amount owed is for *** invoices dated 2015-04-20 and 2015-05-20 which were retuned debit orders.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***
Thank you for your post
We apologize for any inconvenience incurred.
We have referred the issue to our legal department, they will revert with feedback. The amount owed is for *** invoices dated 2015-04-20 and 2015-05-20 which were retuned debit orders.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards,
Siphumezo
Ref#: ***